Need assistance setting up your Defiance Machine account? Follow the instructions below or click one of these links to jump directly to the section you need help with.

Confirming Your Address

Confirm that your address is correct. If your address is correct, click here to jump to the Adding a Credit Card section.

If your address is not correct or there is not an address on file, click the   Edit link next to "Your Details".


Update your address and click the "Confirm" button.

Please Note: If this account will be used to pay invoices with a credit card, this address should be the billing address on file with your credit card company. If you have more than one address (for example, different billing and shipping addresses), please contact us to better assist you.


Once your address has been updated, continue to the Adding a Credit Card section below.

Adding a Credit Card

Click the Manage Your Payment Methods link.


Enter your credit card details and click the "Add New Card" button. This will allow you to use this card on future orders placed with this account.


If you have an invoice that needs paid, continue to the Paying an Invoice section below.

Paying an Invoice

Click your name in the top right-hand corner and click on My Account.


This will bring you to your home screen, where you can see all of the sale orders and invoices for this account.


Click on Invoices and then click on the invoice that you wish to pay.


On the invoice, click the "Pay Now" button.


This will present you with a pop-up modal, where you can select a card you have added to your account or choose to enter a different credit card to charge for this invoice. When an existing credit card has been selected or you have entered a new credit card, click the "Pay Now" button.


Questions?

If you have any questions at all, please do not hesitate to reach out.